Shipping policy

Domestic Shipping

Shipment Time: Products typically leave our warehouse within 24-48 hours of the final payment.
Delivery Time: Delivery takes 1 to 12 business days, depending on location and external factors.
Delivery Days: Shipments occur on all days of the week.
Delivery Notifications: Expect contact via call, email, or SMS from the delivery agent prior to arrival.
Tracking: An email with the order summary and tracking link will be sent post-purchase.
Combined Shipments: Multiple products in one transaction will be attempted to ship together, subject to stock availability.
Multiple Addresses: Separate transactions are required for different delivery addresses.
Non-Cancellation: Orders cannot be canceled once dispatched.
Liability for Delays: Not responsible for delays or damage in transit outside our control. No refunds for delivery delays.

International Shipping

Delivery Time: Typically 15-25 days from dispatch.
Tracking Provided: Check delivery status via the provided tracking link.
No COD: Cash on Delivery is not available for international orders.
No Cancellations Post-Dispatch: Orders cannot be canceled once they have been dispatched.
No Exchanges/Replacements: These are not offered for international orders.
Possible Delays: May occur due to factors like bad weather, flight delays, or political disruptions. We will inform you about any expected delays.

General Terms

Liability: We are not liable for mental distress caused by delivery delays.
Replacement Policy: Replacements are processed per our Return and Cancellation Policy if obligations are met.
Customer Service: For any issues or queries, contact us at wecare@ore-ofe.com or call us at 9740498984.

By making a purchase, you acknowledge and agree to these terms. Please review carefully to understand your rights and obligations.

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